Comments on: An open letter to Bank of America’s “Insurance Svc” at 1-888-665-9900: stop the phone scam

By: Jennifer Ray

Jennifer Ray — Thu, 12 Aug 2010 16:55:48 +0000

I have also been receiving telemarketing calls from this number. Since July 5, 2010, I receive multiple calls almost every day, although I’ve told them not to call and stated clearly I am on the Do Not Call Registry. I have since reported them to the DNC registry multiple times. And, because they have used my account at Bank of America as a loophole to harass me with these calls, I have now closed all accounts at Bank of America and will not return. I told the BoA agent that also, and she requested the number that has been calling me so she can escalate the complaint within BoA and hopefully stop the calls if they get enough negative feedback from account holders, or in my case, EX account holders.

By: Eric

Eric — Tue, 03 Aug 2010 00:11:11 +0000

I am hopeful that this link will be helpful to you.

Bank of America does allow you to opt out of all solicitation online through: https://www5.bankofamerica.com/privacy/Preferences.do

This will initiate a 4 step process to remove your name, home address, up to 3 phone numbers and up to 5 email addresses from third-party spam.

You may even print a confirmation page with date, time, and the personal information that you requested not be used by third-parties any more.

I just completed this tonight. I hope this helps.

By: patty

patty — Fri, 02 Jul 2010 01:07:01 +0000

Grow up is right! I see this number on my caller ID and find out its B of A. I quickly called them back because right now I’m going thru loan modification with them. Now I find out they wanted to SELL me something???? I can’t pay my mortgage and am looking for help and they want to sell me something? I bet they threw my loan modification papers in the trash!

By: WEury

WEury — Fri, 04 Jun 2010 14:45:55 +0000

My mother in law got this call as well…trying to reach us. Said they didnt have our correct number. Which they do. I contacted BofA and they say its a fake number and that i should report the number to the police.

By: shauna

shauna — Thu, 27 May 2010 17:42:51 +0000

this number has called me EVERY morning for at least a month. i never pick up. ughh!

By: Nick

Nick — Mon, 01 Mar 2010 21:46:38 +0000

I just received a call from this number, I wish I would have answered…I HATE BANK OF AMERICA! I have nearly perfect credit but since banks decided to take away credit, BOA reduced my purchasing power from nearly $25,000 to $500 (I’ve NEVER paid off a Credit Card late and have NEVER carried a balance). When I called them, they said I’m too risky to have credit with them…then when I purchased a home, my loan was sold to them! They go around buying loans from unknown sources that could potentially be risky borrowers, but refuse to extend credit to a proven good customer. Great business you’re running BOA, I can’t wait until all my taxes are paying for your business which you refuse to include me on! And what’s with them not taking Automatic Payments for for mortgage? Are they hoping I forget to make a payment? NOT GONNA HAPPEN!

By: Spencer W.

Spencer W. — Mon, 01 Feb 2010 15:08:10 +0000

Thanks so much for info. My mortgage originated with Countrywide, enough said. I have business with BoA due to the mortgage and I want no further business with them. They are absolutely horrible…a customer service nightmare, the sooner I pay my mortgage off the sooner I will be rid of them. The many and annoying solicitation calls for different products border on the ridiculous. I just entered my info be removed from their call list… again, thanks!

By: Lisa J

Lisa J — Fri, 15 Jan 2010 23:19:00 +0000

Thanks for the tip on getting on BOA’s don’t call list. My mortgage was also transferred to them. I am sick of the telemarketing calls! Won’t (willfully) do biz with them if all they are gonna do is take my info and try to sell me stuff.

By: Robert Arkow

Robert Arkow — Sun, 15 Nov 2009 11:58:05 +0000

Please review Arkow V. Bank of America on my site. B of A does NOT have a valid written “Do Not Call” policy.

If you are interested in suing B of A in small claims court, please contact me….

Robert Arkow
http://www.telemarketingwatch.org
bob@telemarketingwatch.org

By: DeAnna Rice

DeAnna Rice — Tue, 18 Aug 2009 19:21:55 +0000

Wow, that really bites. What are they thinking? When i finally find a job…B of A will not be getting my money.

Recently someone got the no and pin for my husbands card. They call and ask to talk to him, but he’s at work. But seeing how my name is on the card and if god forbid anything happens to him, i am the one responsible for all and any debt incurred, a naturally thought, well i can handle this now, no prob.

Wrong…prob…becos i am a “at home mom”…i have no status till it comes time for payment…and was told ‘no we can’t talk to you…we have to talk to your husband’.

If i am gonna be treated as a second class citizen becos i don’t get paid for the 24/7 18 year stint of employment i do…then B of A can go to hell.